Computers make it easier to do a lot of things, but most of the things they make it easier to do don't need to be done. The great thing about a computer notebook is that no matter how much you stuff into it, it doesn't get bigger or heavier. Why is it drug addicts and computer afficionados are both called users? Home computers are being called upon to perform many new functions, including the consumption of homework formerly eaten by the dog. The question of whether a computer can think is no more interesting than the question of whether a submarine can swim. The question of whether a computer can think is no more interesting than the question of whether a submarine can swim. To err is human, but to really foul things up requires a computer. I do not fear computers. I fear the lack of them. Part of the inhumanity of the computer is that, once it is competently programmed and working smoothly, it is completely honest. Computers can figure out all kinds of problems, except the things in the world that just don't add up. Imagine if every Thursday your shoes exploded if you tied them the usual way. This happens to us all the time with computers, and nobody thinks of complaining. The most overlooked advantage to owning a computer is that if they foul up there's no law against wacking them around a little. One would think that if you're anonymous, you'd do anything you want, but groups have their own sense of community and what we can do. In all large corporations, there is a pervasive fear that someone, somewhere is having fun with a computer on company time. Networks help alleviate that fear. There is no reason for any individual to have a computer in his home. The most likely way for the world to be destroyed, most experts agree, is by accident. That's where we come in; we're computer professionals. We cause accidents. Computers are useless. They can only give you answers. The computer is a moron. If you put tomfoolery into a computer, nothing comes out of it but tomfoolery. But this tomfoolery, having passed through a very expensive machine, is somehow ennobled and no-one dares criticize it. Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning. To err is human--and to blame it on a computer is even more so. If the automobile had followed the same development cycle as the computer, a Rolls-Royce would today cost $100, get a million miles per gallon, and explode once a year, killing everyone inside. I think computer viruses should count as life. I think it says something about human nature that the only form of life we have created so far is purely destructive. We've created life in our own image.
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support@geejay.net

Services

GJ's Computer Services (GCS) offers a range of services to SMBs (Small Businesses) and Individuals (Home Users).

If a service is required that is not listed here please feel free to Contact Us so that we can assist or at least point you in the right direction.

GCS offers the best and most competitive deals (free in many instances) that are available. These include free software, coupons that can be used to lower the cost of an item, and the most competitive places to shop.

Coaching and training services to all levels of computer users (Windows - all versions and Apple) of all ages

Your skills, Your Place, Your Pace

These Services include

 
  • How to get the most from the Internet;
  • How to use various email programs;
  • Explanations about your equipment, and programmes you can use;
  • How to print, edit and email photos;
  • How to use programmes such as Microsoft Word, Microsoft Excel, Internet Explorer and countless other applications;
  • How to save files;
  • How to change computer settings, both from a security standpoint, and also for ease of use;
  • Typing and formatting documents;
  • PowerPoint presentations;
  • How to effectively shop on Ebay and Amazon;
  • Set up Excel spreadsheets;
  • Plus many more services…
 

Coaching and training sessions

are a minimum of one hour and a maximum of two hours in one sitting; (Customers can book a package of lessons to save money) - see GIFT VOUCHERS to Order

 

Homework exercises

 
  • include improving your typing and keyboard skills;
  • After lesson support, which may include step-by-step written instructions.
  • Seniors Discounts available
 

Hardware Support

 
  • Connecting new computers and other devices including printers;
  • Taking away old computers for recycling or trade-in;
  • Wired (including cabling) and Wireless Networking
 

Securing your computer & home network

GCS uses a range of tools to diagnose, remove/repair virus, spyware, malware, Trojan horse infections and where possible return your system to a clean state.

 

All too often your home computer and network are left open for potential access from external sources. GCS makes sure that all your settings are correct and working properly.

GCS runs a range of technical reports to check your system performance, where settings can be altered to improve the computer’s performance, check on your security settings and much more.

 
  • Home technology audits - a report on all your connections, model and serial numbers;
  • How to connect and use MP3 Players (e.g. Ipods), and handheld devices (e.g. Blackberry and Palm devices), GPS devices (e.g. Navman) including synchronisation of data between your computer and the device.
 
  • Purchasing hardware and software at competitive prices;
  • Shopping for a number of items online (see SHOPPING CART);
  • Assisted shopping (going to stores together to negotiate the best price);
  • Regular Newsletters;
  • Technology Advice;
  • Troubleshooting computer problems and general technical support;
  • Reloading Operating Systems e.g. Windows XP, Vista;
  • Installations, Setups & Upgrading;
  • Backing up your important/critical data;
  • Virus Removal;
  • Training on a range of applications, including all Microsoft Office programs (Office 2003 Office 2007 & the upcoming Office 2010);
  • Acting as an agent for professional website development at competitive prices;
  • Reseller of broadband internet services from Exetel Pty Limited & Internode;
  • Reseller of Voice Over Internet Protocol (VoIP) services from engin & others (See engin);
  • Contacting company help desks on your behalf to assist solution of your problems;
  • Run computer reports on your computer's performance and security settings;

Unfortunately, too often customers have great difficulty in attempting to solve issues or problems with company technical help desks, with a significant delay in getting through to a human being. Then once connected the skills of the representative are often of a low quality or they talk in a language that is difficult for many users to understand. GJ will handle these communications on your behalf, saving you time and frustration. If you wish to contact these help desks yourself (See Company technical support numbers for assistance).

ALL IN ALL THINK OF GJ's Computer Services AS YOUR PERSONAL/BUSINESS INFORMATION TECHNOLOGY ASSISTANTS.

Cloud Solutions

  • Hosted Microsoft Exchange
  • Office 365

Domain Registration & Renewals, Domain (DNS) Management, & WebHosting

Consulting Services

Areas include Clod Services, Social Networking for Business, Dealing with the Telcommunications Industry Ombudsman [TIO] on your behalf.

Supply of Hardware & Software

  • Computers (Apple & Windows) including Desktops, Laptops, Tablets, Hybrids
  • Modems & Routers
  • Monitors
  • Gunnar Computer Eyewear
  • Health Technology Products
  • NAS
  • Printers
  • Consumables
  • Accessories
  • Peripherals
  • Mice & Keyboards
  • Mobile Phones
  • Mobile Broadband
  • Tape Drives
  • Uninterruptible Power Supplies [UPS]
  • External Hard Drives
  • USB Keys
  • Styluses
  • Software (including Internet Security, Backup, Microsoft Office)

Proactive Support & Monitoring

Being Our Customers IT Trusted Adviser

It is incumbent upon those of us providing technology advice to offer the best advice that is available to meet our customer's needs. In todays world technology and business are intertwined and it is up to Advisers, such as GJ's Computer Services, to correlate top-level technology issues with deep-seated business issues, most importantly steering our customers through the constant sea-changes in technology. Without such advice, businesses could be at a serious disadvantage abd considerable risk.

Telephone, Email, SMS & Remote Access Support

Mobile Device Management [MDM] & Bring Your Own Device [BYOD]

Ordering and Setting up Broadband Connections

GJ's Computer Services can set up any Internet Service Provider [ISP] connection on your behalf.

Our preferred ISPs are Internode (now owned by iiNet) and Telstra BigPond.

If you require the order form we need completed please email support@geejay.net.

This form confirms the Internode or Telstra order/service and details required to lodge and submit order e.g. Date of Birth, ID 100 points, address. Please complete, sign, scan and email back.

With Internode & Telstra we arrange the ordering of the Service (and, if required, any Hardware) and when ready to be installed and configured meet at your location, which might including setting up your own Wireless Network.

Ordering and Setting up Telstra Business Services

  • Telstra Mobile Plans (Pay As You Go or Contract) for any curreny model phones
  • Pre-& Post-Paid Wi-Fi Mobile Broadband
  • We carry stock of Spare SIM Cards (all Sizes)
  • Transferring from other Telcos to Telstra

If you require the form we need completed please email support@geejay.net.

This form confirms the Telstra order/service and details required to lodge and submit order e.g. Date of Birth, ID 100 points, address. Please complete, sign, scan and email back.

If you wish there is an option to add GJ's Computer Services as authorised on your account. Many customers avail themselves of this service as it makes it easier to troubleshoot issues, thereby saving customers time, money and arguably and most importantly frustration.

Backup & Disaster Recovery Planning

  • Onsite
  • Offsite
  • Advice

Regular NewsLetters

GJ's Computer Services offers photography and videography services.

Photography

We take pictures of your family celebrations, business events and reunions.

Photos are adjusted to remove any red-eye and out of focus shots.

Photos are burnt to DVD.

Additionally, we create an email address with online storage where all photos are uploaded in full resolution. From here you can download, share and play slideshows online.

If you would like PhotoBooks we can design these too.

All rights to the photos are the customers.

Videography

Many people would like a video made prior to their event. Using your content and with our creative ideas we put together a video, including photos, video and music of no longer than 15 minutes.

We use a range of video editing software for both Windows & Mac.

Typically, a video project estimate is between 15 - 20 hours, depending upon number of changes required.

A final copy of any video created is copied to DVD in a variety of formats.

All rights to the videos are the customers.

For anyone interested we can share an example via our Private Showcase via Vimeo. Please send an email support@geejay.net.

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